How a Broadcaster Builds a Modern Brand in a Streaming World

How a Broadcaster Builds a Modern Brand in a Streaming World

ITV knows it can’t out-Netflix Netflix. Instead, the brand and marketing team at the broadcaster are betting on a sense of belonging: truly British, deeply relatable shows that give its audiences the sense of coming home – and a marketing playbook built to fan the flames when a show catches fire.


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British broadcasters can’t beat Netflix at its own game – so ITV is doubling down on what makes it different.

“We don’t want to be a poor man’s Netflix because we’re never going to out-Netflix Netflix,” Paul Ridsdale, director of brand and marketing at ITV, says when reflecting on the marketing challenge facing the British broadcasters.

“But we can be the best ITV in the market, and no one else can do what we do.”