Micro‑Learning the Machines
As AI platforms iterate at breakneck speed, MSQ’s Steve Gatfield argues for task-based training, reusable prompt libraries, and interoperable stacks. He hopes teams stop using AI for search and encourages them to start shaping models that can turn into real working partners focused on outcomes.
From SEO to GEO: How L’Oréal Is Rewriting the Rules for AI‑First Discovery
AI agents aren’t a future “what if” – they’re already reshaping how consumers find and choose products. Hannah Bowler dives into L’Oréal’s shift to Generative Engine Optimization and what it means for search, content, and the in‑store experience.
Hannah Bowler
From Worldbuilding To World Belonging: What Animal Crossing Can Teach Brand Experiences
A cozy island game where nothing much happens has quietly become a masterclass in building worlds people actually want to spend their time in. Here’s what brands can learn from games like Animal Crossing about designing calmer, more communal experiences offline.
Dean Rodgers
Why ‘Friction-Maxxing’ Is Catching On and Why Brands Are Starting to Care
From Polaroids to perfume stores with no websites, a cultural shift is pushing back against relentless convenience. As consumers add friction back into their lives, strategists and brands are exploring whether effort, not ease, could become the next marketing advantage.
Hannah Bowler