For twenty years the industry told itself it had learned how to extend the life of entertainment. We built second-screen experiences that ran alongside live broadcasts. We filled Twitter with running commentary and encouraged viewers to react in real-time. We created companion apps, backstage streams and a steady flow of additional clips that surrounded a program like scaffolding. At the time it felt progressive to us, we believed we had broken open the format and given audiences a seat at the table. In hindsight it looks like an early, tentative draft.
The Aftermath Economy
In the “aftermath economy,” the real value of entertainment now lives after the broadcast – inside fan-led conversations, theories, and communal reinterpretations that complete the work and drive its cultural power.
From SEO to GEO: How L’Oréal Is Rewriting the Rules for AI‑First Discovery
AI agents aren’t a future “what if” – they’re already reshaping how consumers find and choose products. Hannah Bowler dives into L’Oréal’s shift to Generative Engine Optimization and what it means for search, content, and the in‑store experience.
Hannah Bowler
Micro‑Learning the Machines
As AI platforms iterate at breakneck speed, MSQ’s Steve Gatfield argues for task-based training, reusable prompt libraries, and interoperable stacks. He hopes teams stop using AI for search and encourages them to start shaping models that can turn into real working partners focused on outcomes.
Hannah Bowler